Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and never chase losses. If you feel gambling is becoming more than fun, please seek help immediately.

Age Verification

All players must be of legal gambling age in their province or territory. In Canada, the legal age is 18 or 19 depending on the jurisdiction (for example, 19 in British Columbia, Ontario, and Quebec; 18 in Alberta, Manitoba, and Quebec). We strongly recommend verifying the legal age in your area before creating an account. Underage gambling is prohibited and can lead to account closure and legal consequences.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses – trying to win back money you have lost
• Hiding gambling activity from family or friends
• Lying about time or money spent gambling
• Gambling with money needed for bills, rent, or essentials
• Feeling anxious, guilty, or depressed after gambling
• Borrowing money or selling possessions to gamble
• Neglecting work, studies, or relationships because of gambling
• Being unable to stop or cut back despite wanting to

Self-Help Tools

Most reputable gambling sites offer tools to help you stay in control. Use them before you start playing:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month.
• Loss Limits: Cap how much you can lose over a set period.
• Reality Checks: Receive reminders of how long you have been playing.
• Self-Exclusion: Block yourself from gambling for a chosen period, from months to permanent.

Always read the terms of use of your chosen casino to find these controls, or contact customer support for assistance.

Support Organizations

If you or someone you care about is struggling with gambling, free and confidential help is available. Please reach out to a service in your region:

Canada

Responsible Gambling Council (RGC) – provides information, resources, and prevention programs across Canada.
Website: www.responsiblegambling.org

International Resources

• United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• United States: National Council on Problem Gambling (NCPG) – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de (information on gambling addiction)
• Other countries: Please search for your national gambling helpline or visit www.gamblingtherapy.org for a global list of support services.

Seek Help Now

If you feel that gambling has become a problem, do not wait. Reach out to a support organization today. Talking to someone you trust – a friend, family member, or professional counsellor – can be the first step towards recovery. You are not alone.